Frequently Asked Questions

A corporate gift is a promotional product that typically carries a company’s brand or logo that is given away to customers or staff to increase brand awareness. Popular corporate gifts include pens, clothing, bags, folders, t-shirts, caps, and more.

Corporate clothing is clothing that companies provide to their staff that carries their branding or logo. Corporate clothing typically mirrors a companies brand colours. Corporate clothing is popular in the hospitality industry and for safety in the construction or manufacturing space.

Choosing the best corporate gift depends on a number of factors: budget, purpose, who is receiving it.

If you are looking for a low cost corporate gift for B2C customers then branded t-shirts or branded pens are a low cost, high impact corporate gift option.

If you are looking to buy corporate gifts for your staff then caps, bags, backpacks, speakers or other technology gifts are popular.

If you are looking to buy gifts for your key customers then we’d recommend going more up market. Premium golf shirts, jackets, wine related gifts, travel bags are a few good options.

The most popular gifts that companies give their customers are pens, diaries, folders clothing, bags and USBs.

The questions below are related to ‘ARTWORK AND BRANDING’

We use various types of branding to give you stunning promotional products with your company logo on.

The branding methods we offer are:

⦁ Screen printing
⦁ Laser engraving 
⦁ Embossing 
⦁ Debossing
⦁ Digital printing 
⦁ Embroidery
⦁ Doming/dome stickers
⦁ Pad printing 
⦁ Sublimation printing
⦁ Heat transfer printing
⦁ Foil hot stamping 
⦁ Vinyl stickers
⦁ Debossing
⦁ Belly bands for notebooks
⦁ Digital transfer printing (DTC)

Please note that we only proceed with branding once the artwork has been approved and the 80% deposit has been paid.

In order to do your artwork for branding, we require your company logo or design in a high-resolution vector format.

Before we do any branding, we prepare artwork of what your branding will look like on the item.

This is to give you an idea of what the final product will look like.

We will only proceed with branding once you have approved the pre-production artwork.

Vector artwork is the highest quality of artwork which is in the original design format.
We cannot brand without it.

To check if your artwork is Vector, zoom into the image and if you see pixilated edges, it means that your artwork is non-Vector.

Vector artwork will remain crisp and clear no matter how much you zoom into the image.

Another way to check, is if you click on your artwork and if a blue block appears around it, it means that your artwork is non-Vector.

Adobe Illustrator (.ai)
EPS (.eps)
Freehand (.fh)
Corel Draw (.cdr)

When your logo or artwork contains wording in a specific font and the font is not converted to curves, it remains in a text format.
If your logo or artwork is not converted to curves, it cannot be edited in the design programme which is used to edit your logo/artwork for branding.

If we do not have the font that the wording was created in, the design programme will automatically convert it to a different font that we do have.

This will compromise your logo or artwork and the font will not be the same as what was used in the original artwork.

To convert your logo or artwork to Curves, your logo/artwork needs to be opened on a computer that has the required font installed and converted to curves.

The design programme should read the font as a drawing instead of text and, as such, the programme will not require a font.

Alternatively, can send us the required font file so we can install it and open the file for you.

A pantone colour is the colour reference number of your logo/artwork colour(s).

The code is used to make sure that every printer during the branding process, matches the colour of your pantone.

To ensure that we print your logo according to your corporate identity and/or branding manual, it is vital that we match your pantone colour correctly.

When you place your order and supply us with your Vector logo/artwork, it is important to specify your pantone colours.

If you do not have an exact pantone colour, we will use a pantone colour that closely matches your logo.

Please note that not all branding methods can guarantee an exact pantone match.

Set-up is a cost which is added to your order, which takes into consideration the configuration of the machine used during the production run of your order.

This is a fixed cost which is linked to the order batch, which means that the cost is spread over the number of units produced.

Branding guidelines are available for each item that can be branded.

When a new product or clothing item is introduced, a sample of that item is sen to production where tests are performed to determine what branding can be done or not on the item.

After this process is completed, information is compiled to create a branding guideline for the item.

This information indicates:
Which branding methods can be done on the item
Which branding positions can be branded on the item
The number of colours the item can be printed with
The maximum branding size.

Yes!
You can add multiple logo’s/text onto most items, just bear in mind that items will have maximum branding area’s.
We advise that you view the branding guideline for items

Every product and item of clothing is tested before a branding guideline is created, in order to determine the best possible option for branding.

Branding has to be done on the flattest part of the item that is free of any obstruction so if a product has a seam or border, it limits the available space for branding.

This applies to curved surfaces as it causes the branding to be distorted.

In addition, item quality and production is taken into consideration, as to maintain our high standard of branding.

Every item has different capabilities and limitations regarding branding.

For example a cooler bag is tricky to screen print with more than one colour.

This is because cooler bags have a lining which prevents the application of a light glue spray to the board that the cooler bag is loaded on so as to prevent movement of the cooler bag during screen printing.

Only the bottom layer of the lining adheres to the board leaving the top layer loose; as a result we cannot ensure that all of the colours in the logo will register or line up correctly.

So we have to restrict the number of colours that we brand on a certain items.

This ensures that the branding position is consistent and that, when branding more than one colour, the registration of the logo is correct.

Another reason for the number of print colours being restricted, is due to the type of material that the item is made of.

When we brand a multi-colour logo the print must be dried after each individual colour is laid down.

Some items cannot withstand long periods of heat so we cannot dry each individual colour when branding and we have to restrict the number of print colours.

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